Shipping Policy (48 contiguous United States)

Each package will include a packing slip and tracking information and Products are shipped via customary carriers such as USPS, UPS or FedEx.

Shipping Rates are based on the total dollar amount of items placed in your shopping cart and include order processing, item selection, packaging and transportation of items (items ordered together may arrive in separate boxes). These rates apply only to orders shipped via ground shipping within the 48 contiguous United States. If the shipping address provided at checkout needs to be changed for any reason after the package(s) has shipped, re-routing fees will apply.

Shipping Policy (International Orders)

Each package will include a packing slip and tracking information and Products are shipped via customary carriers such as USPS, UPS or FedEx.

All International orders, orders to Hawaii, Alaska, AFO/FPO addresses, Puerto Rico, and Canada or to any other destination outside the contiguous states, will incur higher charges than standard shipping prices stated. When an order is placed for shipment outside the 48 contiguous states, MikaMaya Art, LLC will contact you via e-mail to notify you about your individual shipping quote. Your approval is required before your order will be processed. MikaMaya Art, LLC is not responsible for any duties or taxes levied by the recipient country, when shipping any parcels outside the U.S, they are the recipient’s responsibility and will be billed to the recipient directly. MikaMaya Art, LLC does not collect money on anyone’s behalf for taxes or duties.

For any additional questions or to place an international order by phone, please call our customer care line at +1 (617) 529 5384.

Free shipping Policy

MikaMaya’s free shipping offers pertain to items sent via standard ground shipping to one address within the 48 contiguous United States (excludes Hawaii, Alaska and International). Items returned that were part of a “FREE SHIPPING” promotion will be able to receive an in-store-credit for the cost of the item, minus what would have been the cost of shipping (refer to shipping policy and return or cancellation policy).

Oversized Art/Product

Product that is considered oversized (30x30 inches or larger) may require additional shipping fees.

Estimated Shipping/Arrival Times

Each MikaMaya Art LLC product is made-to-order and requires production and processing time. Arrival time may vary, depending upon your destination. Our estimated turnaround time is 2-3 weeks. MikaMaya Art, LLC cannot be held responsible for delays beyond the estimated times given. Personalized items and originals will take longer to create. Holiday seasons, large orders, custom items may also take longer to ship. You are welcome to contact us directly to receive your turnaround time estimation at customercare@elanamokady.com.

Processing:

Products are usually made to order and completed within 14 business days.

Delivery:

Depending on the shipping method and your location in the USA, shipping usually takes 1-5 business days.